1. Overview
This Privacy Policy explains how the operator of lemon ("lemon," "we," "us," or "our") collects, uses, discloses, and protects information when you use the lemon mobile application and related support services.
lemon is intended only for people aged 18 or older. By using lemon, you acknowledge the practices described in this policy.
2. Information We Collect
Information you provide
- Account information: email address, password or authentication information, display name, date of birth, gender, country or region, and user ID.
- Profile information: profile photos, biography, interests, and other details you choose to add.
- User content: messages, posts, comments, photos, videos, calls-related activity, and other content you create or share.
- Support and safety information: feedback, reports, blocked-user choices, support messages, and information you provide when contacting us.
Information collected through app operation
- Device and technical information: device identifiers, operating system, app version, network information, and technical events needed to provide and secure the service.
- Purchase information: Coin product ID, transaction status, and StoreKit transaction or receipt information. Apple processes your payment; we do not receive your complete card or bank account details.
- Notification information: a push notification token if you enable notifications.
3. Device Permissions
Depending on the features you use, lemon may request access to:
- Camera: for video calls and media features.
- Microphone: for voice and video communication.
- Photos: when you choose media to upload or share.
- Notifications: for messages, calls, service notices, and other account activity.
You can manage permissions in iOS Settings. Disabling a permission may make its related feature unavailable.
4. How We Use Information
- Create, authenticate, and manage your account.
- Provide profiles, discovery, matching, messaging, moments, voice, video, virtual gifts, and Coin features.
- Process and verify in-app purchase results and maintain your virtual item balance.
- Personalize the content and people shown to you.
- Deliver notifications you enable.
- Respond to support requests, reports, and account deletion requests.
- Detect fraud, abuse, security incidents, and violations of our Terms.
- Comply with applicable law and enforce legal rights.
5. How We Disclose Information
We do not sell your personal information. We may disclose limited information in these circumstances:
- Other users: profile details and content you choose to make visible through lemon's social features.
- Service providers: vendors that support hosting, communications, security, customer support, and other service operations, subject to appropriate restrictions.
- Apple: information necessary to process, verify, support, or resolve StoreKit purchases.
- Legal and safety reasons: when required by law or reasonably necessary to protect users, prevent harm, investigate abuse, or defend legal rights.
- Business changes: in connection with a merger, financing, acquisition, or transfer of assets, subject to applicable law.
6. Tracking and Advertising
lemon does not use personal information to track you across apps or websites owned by other companies for targeted advertising. We do not sell personal information for advertising purposes.
7. Data Retention
We retain personal information only as long as reasonably necessary to provide lemon, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and why it is processed.
8. Account Deletion
You may request permanent account deletion from Me > Feedback in lemon or by following our account deletion instructions. We may ask you to verify account ownership. Verified requests are completed within 30 days unless retention is required by law, for security, or to resolve a dispute.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing relies on consent.
To make a request, contact KaraThomas442984@outlook.com. We may need to verify your identity before responding.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed completely secure, and you are responsible for protecting your account credentials.
11. International Processing
Your information may be processed in countries other than where you live. Where required, we use safeguards intended to protect information during international transfers.
12. Children's Privacy
lemon is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a person under 18 has provided information to lemon, contact us so we can investigate and take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to lemon or applicable requirements. We will update the date above and provide additional notice when required.
14. Contact Us
For privacy questions or requests, contact:
Email: KaraThomas442984@outlook.com
In the app: Me > Feedback